Our Return & Exchange Policy
Exchange or Return any unworn + undamaged product for any reason within 30 days
We dedicated to customer service so that your experience with Crscnt Moon is excellent.
If your order was incorrectly filled or flawed in any way, we would absolutely love to make things right for you. Products must be unused and in their original packaging.
Start your Exchange or Return
To get started, just reach out to us at firstname.lastname@example.org.
Once a refund is approved, it is issued as soon as we receive your returned items. After issuance in our system, expect the refund to arrive in your account within 3-7 business days.
COVID-19 Shipping Delays
Due to the ongoing pandemic, delivery times may be longer than normal. You'll automatically receive a tracking link as soon as your order ships. Nothing to do on your part - we're taking care of it.
Rest assured, we remain operational and continue to ship all orders on time.
Thank you for understanding and your patience during these unprecedented times. We hope you and your loved ones stay safe.